Customer Experience Management Group

Independent International Advisor to the Boards of Directors of Small and Medium Enterprises. I have worked in several multinational companies with totally different business core, which broadens the management visión.

My main strength to administer organizations and design management strategies is based on the professional wealth in totally different organizations, which has allowed me to expand the administrative and management panorama and the strength of accumulated Networking.

I firmly believe that it is always good to have an external partner who sees operations differently than used to, then you always find improvement opportunities working as a team.

1. Improve Customer Retention: build a long-term strategy
2. Improve Customer Satisfaction
3. Prolong the life of the Client's Loyalty
4. The Best Approach to Decision Making Combines Data and Managers’ Expertise
5. Develop Innovation inside the Company
6. Digital Transformation
7. Strategic Communication